19 January 2014

Step 3 in the Social Media Marketing Waters



Learning to Swim in the Social Media Marketing Waters


Don’t wait for your ship to come in.  Swim out to it. 

Success doesn’t pull up to the shore and drop the gangplank, nor does it send the tenders out to you.  If you want to succeed, you must brave the scary seas.  You are the stranded seafarer on the isolated island of personal dreams surrounded by the open seas of possibilities.  The ships of opportunity steam past continuously, some near enough to smell the galley’s fixings and others barely imaginings on the blue horizon.  They won’t stop for you, they won’t be looking for you, and they certainly aren’t going to wait for you.  If you want to sail away to some exotic port of success, you have to wait for the right ship then swim out to it.

That’s all we’re talking about here—swimming out to claim your success.  But not every boat is within swimming distance and most aren’t even going to the port you want to go to.  So you can’t chase them all, but you also can’t be afraid to tread water after the right one.  If you’re armed with the basics—the knowledge of how to swim in the SMM waters—then you’ll have a better chance of catching the ship of your dreams.

Learning the basics of the SMM and toning the muscles to swim in those deep waters is, to me, the most difficult and painful step of the entire process.  Some might argue that the actual act of swimming after the ships is, but that’s simply an exercise in technique and tenacity.  If you present yourself as an amateur, don’t understand how to effectively use each tool in the SMM toolbox, or fail to make lasting connections then you will die exhausted in the rip current just beyond the island’s surf. 

So let us imagine ourselves on that island eating coconuts and preparing for our own rescue.  Looking out at those ships, we would probably start by deciding which is going our way.  Next we’d start learning the basic swim strokes and then figure out which we could do.  Finally, we’d get out in the surf and practice those strokes until we were strong enough to swim out to our ship.

Which ship is your ship?  What do you want to achieve?  What is your measure of success?  How do you get there?  What are the steps required to reach your goals?—My goal is to sell 50,000 books in 2014 by promoting my writing on numerous social media platforms. 

Learn the basic strokes.  What is your market?  Who are your customers?  How do you want to present yourself to the world?  Define who you and your company are.  Research your market.  Define your business succinctly.  Write your ‘elevator pitch’.—I’m a genre-hopping novelist that will appeal to readers who enjoy a variety of literature’s great selections.  I have a unique voice that comes from reading anything with words (or sometimes just pictures) and from an exciting life which could be written into its own novel.  So who do you read?

Choose your strokes.  What are you expecting out of the SMM?  Decide which platforms will help you best.  Which platforms will you enjoy, which can you simply tolerate, and which do you despise?  Research the platforms your competitors are using.  Learn what makes them successful with each platform.  Think about how you can be successful in those platforms and develop plans on how to succeed with others.—I will use my website, blog, Twitter, Facebook, Goodreads, and YouTube.  John Green used the SMM effectively for his fourth solo novel, The Fault in Our Stars, to reach #1 status and sell 150,000 copies—BEFORE HE WAS DONE WRITING IT!  I don’t expect to be that successful (yet), but I will learn from SMM stars like John and emulate what I can of their success.

Practice those strokes.  Secure your domain name.  Build your website (or consider hiring somebody to build it for you).  Start writing blogs.  Take professional and interesting pictures of you or your products.  Get accounts to every social media platform you plan to use.  Develop your profiles with each.—You can find me at mjHangge.net, @mjHangge_author, facebook.com/Mj Hangge Author, and several other locations in the SMM.

This step still isn’t about connecting with consumers.  I know you’re getting impatient, but allow me a bit more leniency as I tell you my thoughts on these steps.  Don’t make the mistake of rushing into building connections until you’ve got something to keep the lines open and interesting.  There’s only one chance for a first impression so don’t waste it by having a half-written bio or an unprofessional website.  Ensure you look like a professional.  Check your spelling and grammar.  Read every word out loud.  Check your links.  See if you are still interested by the descriptions of your products.  Beta test each site with your family, friends, coworkers, employees, select customers, or anybody else that could improve your business reputation.  Work to perfect your profiles and then release them as a tidal wave rather than as a meandering brook. 

Since this step is so important and I don’t want to rush through it so I’ll be delving much deeper into it through the next few weeks.  I’ll help explain how to define your goals, better describe (sell) yourself, how to choose between the many platforms like Twitter and Facebook, and how to use each of them.  MjH

After that fateful three-hour SMM tour, who would you rather be stuck on the island with?  Gilligan, the Skipper, the Professor, Thurston Howell III, Mrs. Howell, Ginger, or Mary Ann?  Though I always loved me some Mary Ann, I’d have to vote Lovey off the island last in hopes she might help finance my dreams.  Besides, I’ve already got a Kansas dream girl of my own.  MjH

HOMEWORK
Write out your goals
Write out how the SMM can help you achieve those goals
Research which social media platforms your competitors are using
Research how your competitors are succeeding in the SMM
Research how your competitors are failing in the SMM
Define how you will represent yourself on social media
Write out your ‘elevator pitch’
Take professional appearing pictures of you, your company, and your products
Write your social media profiles
Look up John Green (@realjohngreen) to read about his SMM success
Buy Penalty of Pride by mjHangge (okay, not really a SMM assignment, but I could use the help achieving my own dreams and you might actually enjoy it)

RESOURCES
Choosing Your Social Media Marketing Ship by mjHangge—next week’s blog post on mjHangge.net
Crafting an Elevator Pitch at www.mindtools.com/pages/article/elevator-pitch.htm

DEFINITIONS

Beta Test is an external test of a product in normal operating conditions after it has been internally tested (Alpha Test).  The importance of a beta test is that it will illuminate errors or defects in an isolated environment which will protect the company and product from greater issues.

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